Cancellation/No show PolicyAA
 

I understand emergencies and unanticipated events happen occasionally in everyone’s life. With a desire to be effective and fair to all clients, the following policies are followed:

Please give a 24 hour notice of cancellation:

If you are unable to give an advance 24 hour notice of a cancellation, you will be charged for the full amount. The full amount will be paid in full prior to scheduling your next appointment (if your next appointment is all ready scheduled, your payment will be due at this appointment. If the appointment was to be paid with a gift certificate, the certificate will be used for payment).


Late Arrivals
Please arrive 5-10 minutes early to keep appointments on time.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours.
Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment.
Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. 
No shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged in full for their “missed” appointment. Full payment will be charged prior to scheduling your next appointment.
 

I look forward to serving you!